Just had an ASHP system fitted by Energie Solutions and very happy with it. Despite delivery problems due to Brexit and Covid, installation went ahead smoothly. Hit a few installation glitches, but these were dealt with in a timely manner, with full support from Manufacturer (Nibe). Workmanship was knowledgeable, neat and tidy. D Connolly, Tattingstone, Suffolk
Purchased a new build property 4 years ago with a Grant ASHP. We have never been convinced it has worked properly. Builder constantly fobbed us off and now doesn't even return calls. Contacted Energie Solutions amongst other companies. They were the only company that gave us a written quotation and seemed to have any idea about the system. I have since understood Grant systems are really not great and yet are builders preferred choice! I was very impressed at their diligence and I finally have a solution. They are not cheap but I felt that I knew where I stood with them, their terms and conditions of business were clear. I would certainly recommend them. L Smith
A huge thank you to Energie Solutions for the service we have received from the first enquiry into installing an air source heat pump through the instillation and follow up service. Through out the professionalism of the team, friendliness, patience in explaining how the process and now system works and sorting out niggles has been excellent. I was particularly impressed with how the team worked solidly while they were here and cleaned up before they left, not all companies are as good as this one. We would definitely recommend Energie Solutions to anyone thinking of investing in air source heating. J, Lee, Tattingstone
I contacted Energie Solutions after a series of plumbers were unable to solve a specific problem with my heating system. Energie Solution’s engineer carefully evaluated the system, took time to research the components, and gave clear advice with regards to the work required to solve the problem. The work was completed efficiently and I am thrilled that the problem has been solved. Energie Solutions’s engineer was always on time and their communication was excellent. I will certainly continue to use Engergie Solutions and, from my experience, I would highly recommend them. Tom Grieve, Colchester
Energie Solutions has been a great help in getting our system running properly, and knows how the system works and the best settings for it, they have helped me a few times over the phone helping to get the correct settings, I just wished that they had installed the system from the start, really do not want anyone else touching it from now on. K Marshall, Saxmundham
We would just like to say thankyou so much for sorting out our heating problem. As you know, you were the only company that we could even get to come and take a look as the make of ASHP we have doesn't seem to be known. So many professionals simply put the phone down on us. As an elderly couple who feel the cold we are so glad we found you and that you were happy to liase with the manufacturers and get all the relevent parts. We are now finally warm in our home, so thankyou so much.
I would like to let you know how impressed we were with the quality of service provided by Tom, and his colleague. We were prepared for two cold nights without hot water, but we spent both evenings of the installation with both heating and hot water owing to the effective pre-planning of the work. Added to this, we were treated with great courtesy and professionalism throughout. Mrs Auger, Manningtree
Energie Solutions was recommended by a friend who knew someone in their church had used you. As we were stuck with a Leaky system after the company who installed it went into liquidation we were desperate to get it fixed. Your engineer was prompt polite and efficient he serviced the system and repaired the leak. It is now fine I will have you back to service my solar and my air source heat pumps in future. It was a pleasure to get the bill and see that you had not over charged for the extra work!J Davis
